FAQ's

Our photo booth packages require 60-90 minutes to set up depending on the backdrop choice and location within the venue. Plus we run a series of tests to ensure things are running smooth before guests arrive. 

Tear down only takes about 30-45 minutes depending on the backdrop choice and location within the venue. 

Not to worry! Just log in to manage your account (link in the header at the top of the page) and change the date. The system will check for availability. We will do our best to give preference to those who are changing dates.

While we can provide our own hotspots, a strong venue Wi-Fi connection ensures the fastest delivery for instant sharing in areas with spotty cellular service.

Yes! We provide a professional attendant to help manage the booth and keep the line moving. They also keep the prop table tidy, sanitize all high tough surfaces regularly and help troubleshoot any issues.

Guests can receive their captures via text or QR code. While most deliveries happen within seconds, depending on the wifi it can take longer.

To ensure the best experience, we typically require a 8' x 8' level area and access to a dedicated 15-amp power outlet within 25 feet of the setup.

Yes, provided there is a level surface and access to reliable power. We always recommend a "plan B" indoor location just in case of rain, heat or wind.

Absolutely. We specialize in Custom Brand Integration. We can incorporate your company logo, event colors, and specific hashtags into every digital and physical capture.

While we hate to see you go, we are able to cancel and offer refunds (minus the deposit). Please check your contract for all the details.