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Privacy Policy

Pixels & Props Privacy Policy

Effective Date: July 2025

Welcome to Pixels & Props! We’re all about capturing unforgettable moments, and that includes respecting your privacy every step of the way. This Privacy Policy explains how we collect, use, share, and protect the info you share with us through our website and services, like our fun photo booths, Voicemail Guestbooks, custom backdrops, and more.

We promise: Your info stays safe — and we never sell or trade it.

What Information We Collect

We collect some info to make sure your event runs smoothly and your memories look amazing, including:

  • Your Contact Details: Name, email, phone, and address — so we can chat and deliver top-notch service.

  • Event Details: When and where your event is, what kind of celebration it is, and any extras you want (custom prints, props, etc.).

  • Payments: Processed securely by our trusted partner CheckCherry.com — we never keep your full card or bank details on our end.

  • Voicemail Guestbook Recordings: Messages your guests leave for your event — we don’t listen in or review them, just make sure they get to you.

  • Photo Booth Pictures & Overlays: Snaps and cool digital effects from your photo booth fun.

  • Website Usage Info: Data like IP address, browser type, and how you interact with our site, collected automatically via cookies and Google Analytics.

  • Communications: Your emails, chats, calls, and feedback with us.

What this means for you: We only collect what’s needed to make your event amazing and your experience smooth.

How We Use Your Information

Here’s how your info helps us deliver magic:

  • Run Your Event: Bookings, setups, photo printing, Voicemail Guestbook delivery — all the behind-the-scenes stuff.

  • Stay in Touch: Answer your questions, confirm details, and send occasional specials (only if you want them).

  • Personalize Your Experience: Custom backdrops, props, and print designs tailored to your event.

  • Analyze & Improve: Learn how visitors use our website so we can keep making Pixels & Props better.

  • Protect and Comply: Keep your data safe, follow the rules, and resolve any issues that come up.

Who We Share Your Information With

We don’t sell your info. Ever. But sometimes, sharing is necessary to deliver on our promises:

  • Trusted Partners: We work with CheckCherry.com (payments), Wix.com (website hosting), and Google Analytics (site analytics). They’re contractually bound to keep your info safe.

  • Event Sharing: Your Voicemail Guestbook recordings go only to the person(s) you designate, and your photo booth pics are shared with you and your guests as part of the fun.

  • Legal Requirements: If the law says we have to, we’ll cooperate with authorities.

  • In Case of Business Changes: If Pixels & Props were sold or merged, your info might transfer to the new owners—but only to keep serving you well.

  • With Your OK: We’ll ask before sharing your info with anyone else.

How Long We Keep Your Data

  • Client Info: Stored for as long as needed to serve you, plus a bit longer to handle repeat bookings or legal stuff.

  • Voicemail Guestbooks: We keep recordings for 30 days after delivery then delete them securely.

  • Photo Booth Images: Stored during our business relationship for your access and marketing, but only with your permission.

  • Website Data: Retained according to Wix and Google’s policies to help us improve the site.

Your Rights and Choices

You’re in control:

  • Ask us to see or update your info anytime.

  • Opt out of marketing emails whenever you want.

  • Request deletion of your personal data (with some legal exceptions).

  • Manage cookies in your browser settings — just a heads-up, some site parts may not work perfectly without them.

  • For Google Analytics opt-out, visit: Google Analytics Opt-out.

How We Protect Your Info

We use industry-standard safeguards to keep your info locked down. While no tech is 100% foolproof, we work hard to prevent unauthorized access, leaks, or breaches. If anything happened, we would investigate, fix it fast, and let you know as required by law.

Other Stuff You Should Know

  • Our website may link to other sites. We’re not responsible for their privacy practices, so please check their policies if you visit.

  • Our services aren’t for kids under 13 — we don’t knowingly collect info from children younger than that.

  • We comply with Washington State laws and other relevant data rules to keep your info safe.

Updates to This Policy

We may update this Privacy Policy occasionally. The new version will always show an updated effective date. Please check back whenever you want to stay in the know.

Got Questions?

Just reach out to us anytime at info@pixelsandprops.com. We’re happy to help!

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